Resource discovery tops the charts as the foremost issue within the realm of library automation. As a new year commences, the author sees a more pressing need to accelerate the pace with which libraries deliver content and services in ways that users will find compelling, relevant, and convenient. The evolution of the web advances relentlessly,…

Discusses the need for usability testing for information systems and for librarians to recognize what makes computer interfaces either easy or difficult to use. Highlights include user friendliness; navigation; standards; visual appeal; layout and design; feedback; help screens; and the usability-testing process. (LRW)