Clinical supervision focuses on helping teachers improve their performance through the analysis of observed events in the classroom and postobservation critiques. (Author/MLF)

The central idea in W. Edwards Deming's approach to quality management is the need to improve process. Outcome-based education's central defect is its failure to address process. Deming would reject OBE along with management-by-objectives. Education is not a product defined by specific output measures, but a process to develop the mind. (MLH)