This study investigated the effects of collaboration mode and group composition during a computer-mediated collaborative (CMC) program. Six intact sections of a computer literacy course were assigned to either a face-to-face or a virtual, online collaboration treatment condition. Groups consisted of homogeneous lower-ability, homogeneous…

A study assessed the effectiveness of a satellite training program developed for the United States Postal Service and compared it with traditional classroom training for the same courses. Results show slight but statistically significant differences between the two methods of instruction for learning job-related skills. (Author/LRW)