The first section of this article reviews the literature on the changing face of reference, beginning with a discussion of the national decline in reference transactions, its causes, and the likelihood that online reference services might one day halt or reverse the decline. It then analyzes definitions of the term "reference," pointing…

The work of collection development in academic video game collections is at a crucial point of transformation--gaming librarians are ready to expand beyond console games collected in disc and cartridge format to the world of Internet games. At the same time, forms and genres of video games such as serious and independent games are increasingly…

This article argues against policies that require students to submit theses and dissertations to electronic institutional repositories. The article counters a variety of arguments often used to justify this practice. In addition, the article reports on the results of an examination of electronic thesis and dissertation policies at more than 150…

How can an academic library most effectively participate and expand its contributions to program reviews at the institutional level? By becoming involved in undergraduate reviews, college and university libraries can articulate new and enhanced roles for themselves on campus. Academic libraries have always contributed to a variety of institutional…

Holocaust denial literature has been treated inconsistently in library collections. At one time Holocaust denial literature was classed and subject headings assigned with Holocaust literature. After specific Library of Congress classification numbers and subject headings for Holocaust denial and Holocaust denial literature became available in the…

The paper analyzes problems of theorizing and evaluating a short series of "Library Academy" events within a Carnegie Corporation-funded project to improve library service to researchers in six South African universities. (Contains 1 table.)

The current study investigates factors influencing increase in reference transactions in a typical week in academic libraries across the United States of America. Employing multiple regression analysis and general linear modeling, variables of interest from the "Academic Library Survey (ALS) 2006" survey (sample size 3960 academic libraries) were…

Interest in subject specialists in academic libraries has recently been increasing. After being a trend in the West in the 1960s, interest declined in this method of service provision in academic libraries until its recent return to prominence in the last decade. The purpose of this article is to introduce the current movement of Korean…

This article analyzes quantitative adequacy gap scores and coded qualitative comments from LibQual surveys at the University of Mississippi from 2001 to 2010, looking for relationships between library policy changes and LibQual results and any other trends that emerged. Analysis found no relationship between changes in policy and survey results…

This research provides the first review of publicly available assessment information found on Association of Research Libraries (ARL) members' websites. After providing an overarching review of benchmarking assessment data, and of professionally recommended assessment models, this paper examines if libraries contextualized their assessment…

This study presents findings from one-on-one interviews with 21 undergraduate students at a large public research university in the southeastern United States. While the preliminary focus of the study was to be students' opinions about and use of Wikipedia as a resource for course-related research, many of the interviews evolved into discussion…

This paper examines the usefulness of poetry book prizes as a selection tool by evaluating their fairness, meaningfulness, and reliability as an indication of quality. The results of two surveys, one collecting data on poetry book prizes and the other asking librarians about their collecting practices, suggest that selecting on the basis of prizes…

Beginning in 2004, the Southern Association of Colleges and Schools (SACS) requires institutions seeking accreditation to develop a Quality Enhancement Plan (QEP) to improve student learning. QEP topics may be focused on a single educational initiative or may combine several efforts in order to enhance and assess student learning. While some plans…

This article explores the relationship between the perceived campus environment for gay, lesbian, bisexual, and transgender (GLBT) students at colleges and universities and how academic libraries have deployed GLBT-related resources on the Web. Recommendations are made for increasing GLBT-related materials and information in academic libraries.…

Digital archives and digital library projects are being initiated all over the world for materials of different formats and domains. To organize, store, and retrieve digital content, many libraries as well as archiving centers are using either proprietary or open-source software. While it is accepted that print media can survive for centuries with…