Purpose: The purpose of this paper is to describe the current context of social work as a profession and some of the major transition factors that are affecting social workers and social work organisations. Design/methodology/approach: The paper first explores what social work is, and how it has developed as a profession. It reflects on social…

Purpose: The purpose of this paper is to review cross-disciplinary research on e-learning from workplace learning, educational technology, and instructional communication disciplines to identify relevant e-learning design principles. It aims to use these principles to propose an e-learning model that can guide the design of instructionally sound,…

The understanding of expert knowledge as shared, distributed and contextualised has gained ground. The case description in this article focuses on developing expert knowledge in a situation in which both knowledge needs and the definition of expertise fields changed radically in the public sector within a social crisis. The article examines an…