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Direct linkAbrams, Carmen; Berge, Zane – Journal of Workplace Learning, 2010
Purpose: This paper aims to explore advantages, disadvantages, advice and concerns regarding workforce cross training practices, as well as examples of businesses and organizations that have successfully implemented cross training programs. Design/methodology/approach: This article is a general review, based on the literature available and the…
Descriptors: On the Job Training, Systems Approach, Expertise, Workplace Learning
