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Language for Specific Purpose (LSP) Performance Assessment in Asian Call Centres: Strong and Weak Definitions
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Lockwood, Jane E. – Language Testing in Asia, 2015
LSP performance assessment has become a special focus for language testers in recent years where experts have debated how testing tools and processes can be strengthened to more accurately and more validly assess professional communication at work. Suggestions to achieve this include ethnographic studies of the target language situation; authentic…
Descriptors: Languages for Special Purposes, Language Tests, Second Language Learning, Second Language Instruction