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Dewhurst, Frank W.; Navarro, Juan G. Cegarra – Learning Organization, 2004
External communities of practice are groups formed by company clients and employees based on common interests, commitment, mutual trust and collaboration whose members regularly share knowledge and learning. This paper examines how external communities of practice contribute to the creation of relational capital through an empirical investigation…
Descriptors: Foreign Countries, Learning, Shared Resources and Services, Small Businesses