Descriptor
| Clubs | 1 |
| Delphi Technique | 1 |
| Factor Analysis | 1 |
| Factor Structure | 1 |
| Institutional Evaluation | 1 |
| Measures (Individuals) | 1 |
| Organizational Effectiveness | 1 |
| Physical Fitness | 1 |
| Recreational Facilities | 1 |
| Reliability | 1 |
Source
| Measurement in Physical… | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Evaluative | 1 |
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Direct linkLam, Eddie T. C.; Zhang, James J.; Jensen, Barbara E. – Measurement in Physical Education and Exercise Science, 2005
This study was designed to develop the Service Quality Assessment Scale to evaluate the service quality of health-fitness clubs. Through a review of literature, field observations, interviews, modified application of the Delphi technique, and a pilot study, a preliminary scale with 46 items was formulated. The preliminary scale was administered to…
Descriptors: Recreational Facilities, Clubs, Physical Fitness, Delphi Technique
