The principles of supplementary instruction (SI), a college-level student academic assistance program that increases academic performance and retention in traditionally difficult courses, are examined. Several aspects are discussed, including the role of proactive assistance, staffing, institutional awareness and support, and traditional and…

Evaluation research has established that college student ratings of faculty are reliable, valid, and widely used. However, resistance continues. Minimizing this resistance is crucial, and designating an influential change advocate within the institution can influence acceptance of a new system. Research on institutional contexts for evaluation…