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Direct linkMcDaniel, Reuben R., Jr. – Performance Improvement Quarterly, 2007
Misspecification of the nature of organizations may be a major reason for difficulty in achieving performance improvement. Organizations are often viewed as machine-like, but complexity science suggests that organizations should be viewed as complex adaptive systems. I identify the characteristics of complex adaptive systems and give examples of…
Descriptors: Creative Activities, Organizational Change, Intervention, Computer Simulation
