Discusses the advantages of using multiple choice questions, highlighting the flexibility of using different variations of questions. Item writing guidelines include information on content, sensitivity, difficulty, irrelevant sources of difficulty, order, misleads, avoidance of clues, and exercises in the application of guidelines. (JKP)

Summarizes the research evidence indicating that it is not the media that influence performance, but the instructional strategies used with them, considers some administrative advantages of using different media, and describes the features of training programs that do influence performance. (MBR)