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Peer reviewed Peer reviewed
Raber, Douglas – RQ, 1995
Strategic planning for public libraries as advocated by the PLA (Public Library Association) in the Public Library Development Program is likely to be met with resistance due to changes it requires in traditional public library planning and services. Conflicts that may arise are discussed, as well as methods for preventing, minimizing, and…
Descriptors: Change Strategies, Conflict Resolution, Culture Conflict, Library Administration
Peer reviewed Peer reviewed
Wilson, Lizabeth A., Ed.; Arp, Lori, Ed. – RQ, 1995
The University of Washington (Seattle) developed an administrative process that integrates user needs assessment. The user-centered library is defined and assessment initiatives including policies, surveys, analysis of resource allocation, and professional development are discussed. (AEF)
Descriptors: Higher Education, Library Administration, Library Development, Library Policy