Describes the Basic Health Sciences Library Network (BHSL), a multistate interlibrary loan network that operates without direct charges to its 460 member libraries or federal or state funding. Loan activity for 1992 resulted in collective savings of $592,672. The BHSL model can be applied to any group using a common locator tool. (Contains 17…

Provides a description and assessment of the merger of the government publications division and the maps division at the San Diego State University (California) library that was necessitated by budgetary constraints. The impact on patrons is discussed, including reference assistance, arrangement of materials, reference and circulation policies,…

Explains videotex, discusses its usefulness in disseminating large quantities of information via computer, and describes the use of videotex at the Glaxo, Inc., library where it is used for a daily news service and newsletters. An evaluation of the videotex services is reported, including usage statistics and results of a library survey. (Contains…

Discusses the use by librarians of BITNET and other national electronic mail networks for note and file transfer. Progress made in developing gateways and network interfaces is described. The problem of smaller libraries without access to large computer facilities and the issue of charging are considered as future concerns. (11 references) (MES)

Describes use of computer software to improve staff preparedness for emergencies that may strike the library. Highlights include the Emergency Information System (EIS), which uses integrated emergency management databases with computer graphic maps of the surrounding area and floor plans of the library. Non-emergency applications of the software…

Examination of appropriateness of productivity measurements to assess performance of special libraries defines the concept, discusses problems in their use, and gives guidelines for implementation. Results of use of productivity measurements in Library of Congress and State Department library are reported, and productivity measurements are…

Library performance criteria used by managers in 62 academic, special, and public libraries are analyzed to measure the extent to which criteria proposed in the literature are actually used, to identify types of criteria in use, and to develop guidelines for future criterion selection. (Author)

Surveys the service marketing literature for models and data-gathering instruments measuring service quality, particularly the instruments SERVQUAL and SERVPERF, and assesses their applicability to special libraries and information centers. Topics include service characteristics and definitions of service; performance-minus-expectations and…

Describes an information storage and retrieval system for mainframe computer applications and its utilization as a corporate library catalog intended for end-user searching. The changeover from a previous system is discussed and current system features are evaluated. (Author/CLB)

Describes the use of PC FOCUS, a database management package for IBM microcomputers, in the creation of an online catalog and index for a management library and information service. The programing and input required and system performance are discussed in detail. (CLB)

Discusses the feasibility of individual television film libraries combining film holdings onto optical disks and developing networks that would allow online searching of, access to, and transmission of video images. It is concluded that recent advances in technology would support fast and cost effective image retrieval with no loss in video…

Describes compact disk technology in general and possible library applications, including cataloging, online bibliographic searching, and full text searching, and compares the purchase of optical disk packages to traditional online services. Guidelines are provided for evaluating optical disks which focus on the size of the database, updating…

Describes the results of a two-year experiment with subordinates' evaluation of supervisors in a health sciences library, as well as the findings from a questionnaire survey of 101 health sciences library directors on this reverse evaluation. (Author/JD)

This discussion of possible future applications of machine translation of Asian language materials by library information systems focuses on the current technology, potential users, the necessary standardization of equipment and language representations, an existing information network that provides a database of Asian materials, and available…

Describes the experiences of the University of Southern California at Los Angeles (UCLA) Biomedical Library in testing MEDLINE on CD-ROM. Preparations for testing are discussed, as well as patron response to the system, measured by evaluation forms, and implications for libraries providing new technological tools for patrons. (MES)