This article explains a performance-oriented approach to outlining technical training needs. The performance improvement cycle is discussed and the three main activities in that cycle are described. They include need detection, task identification, and collection of task performance data. (CT)

The author presents suggestions to help the technical trainer overcome the difficulties of analyzing white-collar training requirements. These suggestions involve researching the scope of work, familiarizing yourself with terminology, learning industry codes and standards, gathering and analyzing data, and identifying major job responsibilities.…

Presents an evaluation design which, because of its simplicity and the ease with which the data collected may be analyzed, is ideal for use in the "real world" as a practical method for evaluating the impact of training on employee behavior. (CT)

The author offers advice on what organizations can do to enhance the mentoring process. She discusses finding a relevant focus, collecting data about the factors that promote and inhibit developmental relationships, implementing change, evaluating and monitoring impact, and taking the time to involve organizational members in a collaborative…