Access and equity have long been fundamental concepts underpinning transformation in higher education. Increased student enrolments necessitated the implementation of support structures to bolster student success. However, support provision for academic staff is often overlooked when prioritising student success. In this article, we examine the…

Wawasan Open University (WOU) was established in 2007 with the sole aim of providing affordable and accessible higher education opportunities to working adults in the fields of business, technology, education and liberal studies. As part of its Open Distance Learning (ODL) delivery, WOU provides tutorial support for students every semester through…

A little-discussed aspect of the No Child Left Behind Act (NCLB) is a mandate that requires failing schools to hire after-school tutoring companies--the largest of which are private, for-profit corporations--and to pay them with federal funds. "Making Failure Pay" takes a hard look at the implications of this new blurring of the…

The reasons that the current tutorial system (CTS) does not produce significant effects include the budgets and policies of schools, the greater independence of students, and the infrequent interaction of tutors with students. To reduce the deficiencies of the current tutorial system, this paper proposes a network tutorial system (NTS) and…