The purpose of this paper is to identify key characteristics and forms that both research approaches use within the applied field of education. In this paper, we ask--how are CPAR and IS-GR similar and different? And, can tools or propositions from each be used in tandem within a research project? We invite readers to consider useful frameworks…

Office of Social Innovation undertakes transformative initiatives that challenge systemic issues and create a space to imagine alternative pathways and perspectives. Our team of staff, students, and faculty has undertaken an intentional process to reflect on these initiatives and elaborate a scholarly approach: one that enters into dialogue with…

Reflection in action research is a complex matter, as is action research itself. In recent years, complexity science has regularly been called upon in order to more thoroughly understand the complexity of action research. The present article investigates the benefits that complexity science may yield for reflection in action research. This article…

There are two sides to a coin when it comes to implementing technology at universities; on one side, there is the university using technologies via the virtual learning environment that seems to be outdated with the digital needs of the students, and on the other side, while implementing technology at the university learning environment the focus…

This paper examines the potential of critical systems thinking enacted through "total systems intervention" to explore quality and to promote improvement in a university academic department. Critical systems approaches, building on commitments to the systems idea, sociological awareness, methodological pluralism and human improvement,…

Purpose: This study aims to present Dramatic Problem Solving Facilitation Model (DPSFM) and Interactive Management (IM) as innovative alternative dispute resolution approaches that incorporate communication technologies in recording and analyzing data. DPSFM utilizes performance-based actions with facilitation methods to help participants design…

Reports on a student-based action research project in quality management within a postgraduate education program at Massey University (New Zealand). Finds the program to be complex, interconnected to the wider university system, with poorly defined processes, and unclear assignment of responsibilities. Considers the role of students and other…

This paper focuses on the difficulties of assessing multi-year team projects, in which a team of students drawn from all three years of a full-time degree course works on a problem with and for a real-life organization. Although potential solutions to the problem of assessing team projects may be context-dependent, we believe that discussing these…