Much of the literature in library leadership and management focuses on strategies and practices based on discrete attributes and sweeping human behaviors intended to improve operational effectiveness. This paper challenges the reader to build a mindset for leadership that reflects the real world, where leaders and managers work within parameters…

The authors recount experiences of the variety of problems and issues involved in providing access to electronic journals in a large academic library. The paper excludes concerns emanating from decisions to subscribe to aggregations such as those produced by vendors like EBSCO, but concentrates on scholarly journals ordered individually, or as…

Encourages the library manager to develop a facility for "reframing," or seeing a situation from several viewpoints in succession. This technique can aid in problem solving and in effecting change in organizational culture. Frames listed include structural, human-resource related, political, or symbolic, and practical considerations…

Discusses the role of libraries and library staff in helping society grapple with the ramifications of multiculturalism. Definitions of multiculturalism, steps in creating a diverse library staff, training needs, and dealing with charges of political correctness are addressed. A graphic model of stages in the process of developing a multicultural…