Connecting people with resources is a common activity. However, special situations have unique data needs. Without the appropriate leadership and tools to manage the data, the connections may never take place. This case examines the data needs associated with providing resources and social connections for families having a member with a special…

Recent surveys of information technology management professionals show that understanding business domains in terms of business productivity and cost reduction potential, knowledge of different vertical industry segments and their information requirements, understanding of business processes and client-facing skills are more critical for…