The UCF Libraries are continually developing new forms of library instruction to meet the needs of a growing student body with the same number of librarians. These efforts attempt to find the balance between impersonal online tutorials and time-intensive embedded librarianship. The pros and cons of each model employed at our growing university are…

This case illustrates the process of developing a learning module to support BA students in their use of ICT (Information and Communication Technology) tools in their learning. At the university where this case occurred, the skill level of ICT use among students in a learning context was very heterogeneous. The E-learning Competency Centre, or…