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Direct linkWang, Wei; Liu, Haiwang; Wu, Yenchun Jim; Goh, Mark – Education and Information Technologies, 2023
In Massive Open Online Courses (MOOCs), learners can post both text comments and overall ratings regarding the courses. There is growing interest in assessing the consistency of online reviews and the determinants of learner satisfaction. This study analyses the disconfirmation effect between textual review topics and the determinants of learner…
Descriptors: Student Attitudes, MOOCs, Foreign Countries, Course Evaluation
