In 2015, the American Association of Community Colleges (AACC) announced the AACC Pathways Project, a national initiative designed to support a cohort of community colleges to implement and scale whole-college guided pathways reforms. Thirty community colleges from 17 states were selected for the project and embraced the challenge of redesigning…

This paper is the first to investigate the costs of institution-wide reforms at community colleges. Drawing on data from 12 community colleges implementing comprehensive guided pathways reforms, I use the ingredients method to analyze the resources required to implement such reforms and examine their feasibility and affordability, as well as their…

This article deals with the current reform of European doctoral education. It is argued that the concrete results of the reform can be better understood by analysing changes in the management of doctoral programmes. This rests on the case study of a Norwegian PhD programme in finance and is based on an analytical framework composed of three public…

Personnel responsible for telecommunications systems need a way to ensure pursuit of the right technology at the right time does not lead them away from considerations of the right price. A three-step method of historical and monthly reviews offers a straightforward means of regaining control of expenditures and tracking costs. (MSE)

Every college alumni program needs a mission statement specifying why it exists. In creating a statement, administrators should consider who designs it, drafts it, must endorse it, must adopt it. When institutional purpose and resources change, it can be redrafted. It should be an active guide, regularly reviewed and used. (MSE)

A 10-step process is outlined for college decision makers assessing the feasibility of self-operation, contract management, or some combination of these for management of a specific service or function. The role of the governing board in decision making and acceptance of ultimate responsibility for success is also discussed. (MSE)

Constructs an input-output model, similar to those used to analyze interdependence among sectors in an economy, for application to administration of a school within a university. The model makes possible forecasting of personnel requirements for each component within the school, generated by changes in external demands for school services that…

Applying a consumer satisfaction model to higher education program administration provides the manager with a systemic view of satisfaction, related variables, and postpurchase (alumni) actions. By manipulating the variables leading to consumer satisfaction, the institution can satisfy its consumers and increase the likelihood the consumer will…

Project management (PM) software, used by business to facilitate planning and implementation of complex projects through database building, is discussed. Typical PM tools are reviewed, uses of the technique on campus are examined, availability of microcomputer PM software is noted, and its functional uses and benefits are explored. (Author/MSE)

The emerging national information infrastructure is viewed as a solution to problems facing higher education, rather than as another drain on resources. Creative planning, reassessment of traditional models of campus organization, teaching, and learning, and creation of broad-based partnerships in public and private sectors will be required.…

Before colleges and universities can take advantage of the full potential of information technology (IT) to improve administration, they must be able to measure its value and justify adoption. A "return on management" methodology links IT, managerial, and organizational performance to assess management value added, thus relative productivity, of…

Active asset management has not been consistent or cost-effective for college and university endowment funds. Indexing offers higher returns than median active management, provides more investment stability, is available to small institutional endowments across a broad spectrum of investment asset classes, and at lower cost than active management.…

The process of project management is illustrated through application to one activity, development of a new brochure, within the admissions program of a fictional college. The project life cycle is described, and a work responsibility schedule, project completion schedule, and critical path chart are used as planning and implementation tools. (MSE)

Although information systems developers are encouraged to adopt a client/server orientation, systems architectures and tools are still evolving. Successful applications must be built on standards and a well-defined system architecture, and data administration issues must be addressed. Key management concerns for colleges and universities are…

An informal survey of college editors via electronic mail (e-mail) found that many felt inter- and intrainstitutional e-mail was an efficient method of communication but also elicited some concerns. Some respondents noted it did not replace face-to-face communication; flaming and overload were also noted as negatives of e-mail. (MSE)