Librarians often wish to know whether readers in a particular discipline favor e-books or print books. Because print circulation and e-book usage statistics are not directly comparable, it can be hard to determine the relative interest of readers in the two types of books. This study demonstrates a two-step method by which librarians can assess…

Measuring quality of service in academic libraries traditionally includes quantifiable data such as collection size, staff counts, circulation numbers, reference service statistics, qualitative analyses of customer satisfaction, shelving accuracy, and building comfort. In the libraries of the third millennium, virtual worlds, Web content and…

This report described the findings of a collection evaluation that sought to identify the minimum holdings that would be required to adequately support a viable undergraduate religion major, to assess the religion collection from an interdisciplinary viewpoint, and to determine what materials could be weeded out. The report is divided into six…

This report documents the procedures and problems encountered during the evaluation of Western Illinois University's library by the National Council for Accreditation of Teacher Education (NCATE) and proposes recommendations for future evaluations of university libraries. Basic problems with the NCATE evaluation involved: (1) an unqualified…

Internal institutional auditing can improve effectiveness and efficiency and protect an institution's assets. Many of the concepts and techniques used to analyze higher education institutions are qualitative in nature and suited to institutional research, including fiscal, operational, data-processing, investigative, management consulting,…

Describes a method of evaluation referred to as Instructional Product Verification and Revision (IPVR) and explains its use in developing a library instruction program at Utah State University. The use of HyperCard in Project FORE (Focus on Research and Evaluation) is discussed, and future plans are considered. (10 references) (LRW)

Describes the evaluation of a library orientation program for graduate students at Utah State University using SPSS (Statistical Package for the Social Sciences) software. Results are reported that indicate the need to focus on general information access skills rather than specific subject areas. (Contains nine references.) (LRW)

As part of university-wide assessment activities at Central Missouri State University, a library assessment program was implemented in 1991. A task force was formed to design an assessment plan that would develop a strategy to determine effectiveness of services; client satisfaction; barriers to improved service; and employee satisfaction within…

This report describes the vision of the Information Systems Advisory Committee (ISAC) of an Information Systems Model for the 1990s. It includes an evaluation of the present automation environment at the university, a vision of library automation at the University of Saskatchewan between 1994 and 1999, and specific recommendations on such issues…

Discusses procedures used to evaluate the instructional effectiveness of materials and methods implemented in a self-paced college credit course in library skills. A description of the course and assessment strategies used--multiple-choice assignments, end-of-course test, an attitudinal survey--are included. Twelve references are cited.…

This document reports on an assessment of the Jacksonville State University's Houston Cole Library collection that employed a variety of methodologies and tools, including list-checking, direct collection examination, shelflist measurement and analysis, WLN (Washington Library Network) conspectus sheets, analysis of OCLC/AMIGOS Collection Analysis…

Describes evaluation of an automatic query expansion (AQE) facility in the Okapi System, an online library catalog at City University in London (England). Results of transaction log analysis, search replays, questionnaires, and interviews are presented; and findings are discussed which indicate that AQE was beneficial in many searches. (12…

The Ward Edwards Library of Central Missouri State University attempts to collect the materials necessary to support classroom needs and faculty research. This assessment gauges how well the library print collection supports the Department of Communication, in which undergraduate majors and postgraduate degrees are offered in a total of 85…

Discusses problems and opportunities encountered in implementing staff exchange programs among reference departments of a multibranch academic library, based on experiences at the University of New Mexico. Highlights include communication; collaboration; uniformity of service; implementation criteria; goals; training; workloads and scheduling; and…

Management guidelines for library planning and a strategic planning program profile based on the literature were used in the planning process for implementing access to databases on CD-ROM at the Daniel Library of the Citadel, Military College of South Carolina. According to this model, the planning process would consist of five stages: (1)…