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Behavior Patterns	2
Communication Research	2
Behavior Standards	1
Communication Problems	1
Communication Skills	1
Community Cooperation	1
Conflict Resolution	1
Electronic Mail	1
Interpersonal Communication	1
Interpersonal Relationship	1
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Organizational Communication	1
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Administrative Science…	1
Communication Monographs	1

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Newell, Sara E.	1
Orlikowski, Wanda J.	1
Stutman, Randall K.	1
Yates, JoAnne	1

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Journal Articles	2
Reports - Evaluative	2

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Genre Repetoire: The Structuring of Communicative Practices in Organizations.

Peer reviewed

Orlikowski, Wanda J.; Yates, JoAnne – Administrative Science Quarterly, 1994

Uses genre and genre repertoire to investigate a community's structuring of communicative practices. Examines communications exchanged by a group of distributed knowledge workers in a multiyear, interorganizational project conducted primarily through electronic mail. Results reveal rich, varied communications shaped in response to community norms,…

Descriptors: Behavior Patterns, Communication Research, Community Cooperation, Electronic Mail

The Social Confrontation Episode.

Peer reviewed

Newell, Sara E.; Stutman, Randall K. – Communication Monographs, 1988

Presents a model of social confrontation (communication episodes initiated when one participant signals that the other's behavior violates a rule or expectation for appropriate conduct). Describes issues arising during social confrontation. Concludes that negotiating expectations or relational rules within a problematic situation is the crux of…

Descriptors: Behavior Patterns, Behavior Standards, Communication Problems, Communication Research