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Direct linkJanis Warner; Christopher M. Cassidy – Journal of Information Systems Education, 2024
Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…
Descriptors: Corporate Support, Human Services, Helping Relationship, Undergraduate Students
Download full textGenova, William J. – 1981
This is the Executive Summary of a 1979-81 study of factors and conditions that affect the exchange and use of knowledge for school improvement in three collaborative systems in which a college/university was paired with one or more public schools in Boston, Massachussetts. The pairings were among 26 such collaborative arrangements mandated bv…
Descriptors: College School Cooperation, Community Involvement, Cooperative Programs, Educational Cooperation
