Mobile performance support systems (MPSS) involve the use of handheld and wearable devices to assist workers to complete job tasks that are not tied to a fixed location. This paper acknowledges MPSS as an emerging human performance technology (HPT) intervention and distinguishes the differences between mobile learning and MPSS. MPSS focuses on…

In Michigan, schools and educators are held accountable for performance more than ever before. Charter school authorizers--the entities responsible for opening and overseeing new and existing charter schools--face almost no accountability for their performance. In Michigan's current charter landscape, the enormous responsibility of authorizing has…

This study evaluated two methods of training staff who were working with individuals with developmental disabilities: pyramidal training and consultant-led training. In the pyramidal training, supervisors were trained in the principles of applied behavior analysis (ABA) and in delivering feedback. The supervisors then trained their direct-care…

Purpose: There are three purposes to this article: first, to offer a training approach to employee learning and performance improvement that makes use of a step-by-step process of skill/knowledge creation. The process offers follow-up opportunities for skill maintenance and improvement; second, to explain the conceptual bases of the approach; and…

Societal developments have forced universities all over Europe to replace their "professional" strategies, structures, and values by organizational characteristics that could be stereotyped as "private sector" features. This trend is known as "managerialism". Since university employees generally stick to professional…

A comparison of the performance of 10 employees using the current version of a Corporate Time Reporting Instruction and a revision prepared using Information Mapping (IM) indicates that subjects committed 54 percent fewer errors when using the IM version. Samples of both versions and evaluation forms used are included. (MER)

Electronic performance support systems (EPSS) deliver relevant support information to users while they are performing tasks. The present study examined the effect of different types of EPSS on user performance, attitudes, system use and time on task. Employees at a manufacturing company were asked to complete a procedural software task and…

Using meta-analytic techniques, 54 studies were analyzed for differences in competencies of technically and professionally educated nurses. The research examined (1) the difference in three generic competencies (conceptual, human, functional) between nurses educated in technical versus professional programs, and (2) the relationship between the…

Some important conclusions and recommendations may be drawn from comparing U.S. Army leadership processes to the state-of-the-art in educational administration: (1) army leadership development works in the ways intended; (2) leadership must be learned, not taught; and (3) everybody involved must truly participate. Site-based management makes no…

During the Workplace Training Project, workplace trainers from Oregon's Lane Community College (LCC) provided workplace math classes to employees of an area business, PW Pipe. The math training was designed to help employees increase their proficiency in math and thereby reduce production error rates. During the training, PW Pipe's employees…

Direct assessments of the accuracy with which raters can use a rating instrument are presented. This study demonstrated how surplus behavioral incidents scaled during the development of Behaviorally Anchored Rating Scales (BARS) can be used effectively in the evaluation of the newly developed scales. Construction of scenarios of hypothetical…

A study compared job-performance-aided (JPA) training developed for a nontechnical area (census enumerator/interviewer) with training developed using the instructional systems design (ISD) model. (JPA training, an elaboration of the ISD approach, requires redesign of job reference materials into job-performance aids to simplify training and job…

A study entitled the Alternative Training Experiment (ATE) evaluated the effectiveness of a method for training census enumerators that involved new processes for developing instructional materials (called job performance aids) and new methods of instruction. During the study three pairs of census decentralized offices were matched on variables…

This publication is a biennial report that presents comprehensive data on higher education facilities staffing, maintenance, and operations. The data were collected in fall 1992 for the 1991-92 fiscal year and resulted in 502 usable surveys. A section of charts, graphs, and statistical reductions: (1) show institutional information; (2) describe…

The generic skills needed for the new economy were identified through a review of research studies. First, the development of sets of key competencies/key skills in Great Britain, the United States, and Australia were examined. The U.S. model, which involves a broader, more flexible, and more holistic set of generic skills, was contrasted with the…