In search of methods that improve the efficiency of teaching and training in organizations, several authors point out that mass customization (MC) is a principle that covers individual needs of knowledge and skills and, at the same time limits the development costs of customized training to those of mass training. MC is proven and established in…

Distance education is an answer to the demand for flexibility in training. The aim is to build a virtual learning community on the basis of a knowledge model that meets different learning needs. This article analyzes possible innovations in corporate training, and proposes a framework that integrates all information sources and offers practice…

This paper explores the use of e-learning technologies for organisational learning within a commercial environment. A model has been developed to represent those factors that determine organisational learning. This model has been embedded within a case study based on the use of an e-learning program that was developed in order to enhance…

This paper provides a view of learner relationship management that looks to examine the potential for learning systems across an organizational value chain by addressing the potential for learning solutions beyond the Human Resources function in an organization. It identifies a return on investment strategy to align the goals of the organization…

In today's cut-throat economic climate, companies have to look more than ever for new ways of operating efficiently. When a company looks for ways of reducing its fixed expenditure it is inevitable that long-term investments, such as the budget allocated for training, will come under scrutiny first. As companies become leaner, and budgets become…

A synopsis is provided of a 6-year research and development effort to investigate the feasibility and desirability of using computer assistance to improve leadership and management practices at RTCs (Recruit Training Commands). Information has been derived on the suitability of two computer systems and various approaches for employing these…

This article examines the relationship between the use of information and communication technologies (ICT) and learning and teaching, particularly in distance education contexts. We argue that environmental changes (societal, educational, and technological) make it necessary to adapt systems and practices that are no longer appropriate. The need…