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Bonello, David; Cavagnol, Richard M. – Performance Improvement, 1996
A mortgage services company conducted a cost benefit analysis of a computer-based training program for its payment application process. A test group showed a 21% increase in speed of making payments, an 81% increase in accuracy, a reduction of average training time by nearly 65%, and improved morale. Program design, development, authoring, and…
Descriptors: Computer Assisted Instruction, Computer System Design, Cost Effectiveness, Improvement
New York City Board of Education, Brooklyn, NY. Office of Research, Evaluation, and Assessment. – 1990
The Chapter 1 Clinical and Guidance Program provided diagnostic and counseling services to students enrolled in Chapter 1 nonpublic school remedial instruction programs--Corrective Reading, the Reading Skills Center, Corrective Mathematics, and English as a Second Language (ESL). Program documents, data retrieval forms, observations of staff…
Descriptors: Clinical Diagnosis, Computer Assisted Instruction, Counseling Services, Elementary Secondary Education
Guerrero, Frank; Stevens, Joy – 1990
The Chapter 1 Corrective Mathematics program provided supplementary, individualized instruction in mathematics using both face-to-face instruction and computer-assisted instruction (CAI) for eligible students attending nonpublic schools in New York City. The objective for the 1988-89 Corrective Mathematics Program was that students would achieve…
Descriptors: Computer Assisted Instruction, Course Evaluation, Educational Assessment, Mathematics Education