This work proposes the definition of an Adaptive Conversation-based Learning System (ACLS) able to foster computer-mediated tutorial dialogues at the workplace in order to increase the probability to generate meaningful learning during conversations. ACLS provides a virtual assistant selecting the best partner to involve in the conversation and…

This paper considers the concept of space and its role in both knowledge creation and overcoming knowledge stickiness. Aristotelian concepts of "freedom to" and "freedom from" are used to reconceptualise space. Informal and formal spaces, concepts and places are discussed as both specific locations and as gaps providing space for knowledge…

Purpose: The purpose of this paper is to present a case study from which a framework for the purposeful building of knowledge communities by means of social media is formulated. Design/methodology/approach: The approach first takes the form of a literature review. Based on a review of literature as well as on various data sets and surveys within…

In the knowledge society, the appearance and development of new networked working and learning environments is increasingly common. In the "Accelera" project, which is the basis for this paper, we have developed an online community of practice which enables experiences and knowledge to be shared between various educational agents, and…

Dealing effectively with information and communication technology in the information society is a complex task and the human dimension is often under-estimated. This paper tries to give a voice to some managers about their experiences with information, communication and technology in their working environment, which involves participating in a…

Purpose: The purpose of this paper is to examine existing learning innovation systems and propose a systematic methodology of delivering educational innovations in the right amount, in the right place and at the right time. Design/methodology/approach: Higher education is not effectively incorporating new discoveries in cognitive science and human…

This article discusses how international and national understandings of information and communication technology (ICT) and the knowledge economy inform contemporary higher education policies. Acknowledging that national educational policies in Latin America are increasingly influenced by the recommendations of international organizations (e.g. the…

Though blogs and wikis have been used to support knowledge management and e-learning, existing blogs and wikis cannot support different types of knowledge and adaptive learning. A case in point, types of knowledge vary greatly in category and viewpoints. Additionally, adaptive learning is crucial to improving one's learning performance. This study…

This article explores how Computer Sciences Corporation (CSC) manages knowledge retrieval by employees when they need to access documents written by colleagues in geographically distant units. CSC's establishment of virtual communities of practice facilitates the coordination of knowledge, and minimises contextual gaps between senders and…

The new concepts and technologies of Web 2.0 attract researches in a variety of fields including education, business and knowledge management. However, while the Web 2.0 potential in the education discipline has been widely studied, in the management discipline the Web 2.0 business value has not been fully acknowledged. This research suggests an…

Affective commitment and intrinsic motivation to share knowledge are important issues in developing successful technology-mediated learning (TML) and knowledge management (KM) systems. This paper investigates an individual's social/self identities and affective commitment as important identity factors for perceived enjoyment to share knowledge by…

The availability of new Information and Communication Technologies (ICT) has led organisations to implement different kinds of electronic knowledge networks and communities. While the technological infrastructure connects employees in different locations and allows for learning and the flow of knowledge across traditional organisational…

New technologies have an important effect on changing higher education. Using technology also has effect on improving learning and teaching in education and especially higher education. Now some universities and institutes use these technologies to apply virtual and distance education but there are another approaches to use them. Weblog is one of…

Purpose: This research examines the level of perception and implementation of 11 identified knowledge management (KM) success factors and their differences among the information and communication technology (ICT) companies operating in Malaysia. Design/methodology/approach: The survey data was obtained from a study of 427 middle managers from 194…

Research in information and communication technology in education places an increasing emphasis on the use of qualitative analysis (QA). A considerable number of approaches to QA can be adopted, but it is not always clear that researchers recognize either the differences between these approaches or the principles that underlie them.…