In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…

Annual use of fuel oil for heating schools and other facilities of the Montgomery County (Maryland) Public Schools, Montgomery County Government, and Montgomery College exceeds four-million gallons. This report examines the processes by which purchases and distributions of fuel oil are made, makes recommendations based on the examination, and…

Results of a needs assessment for administrative computing at the University of Nevada, Reno, are presented. The objectives of the Management Information Systems Task Force are identified, along with 17 problems in existing operational and management data systems, and institutional goals for future planning and management systems. In addition to…