Five categories of microcomputer software for information storage and retrieval (ISR) are distinguished and characterized: classical retrieval systems; end-user software; indexing programs; full-text retrieval programs; and personal information managers. In addition, the special retrieval techniques of hypertext and best-matched searching are…

Examines competing, commercially developed electronic mail programs and how these technologies will affect the functionality and quality of electronic mail. How new standards for client-server mail systems are likely to enhance messaging capabilities and the use of electronic mail for information retrieval are considered. (Contains eight…

Describes levels of Internet connectivity, physical connections, and connection speeds. Compares options for connecting to the Internet, including terminal accounts, dial-up terminal accounts, direct connections through a local area network, and direct connections using SLIP (Serial Line Internet Protocol) or PPP (Point-to-Point Protocol). (eight…