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Cundiff, Jacob; McCallum, Taylor; Rich, Andrew; Truax, Michael; Ward, Tamara; Havelka, Douglas – Journal of Information Systems Education, 2015
The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…
Descriptors: Case Studies, Information Systems, Database Management Systems, Online Vendors
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Snider, Jean; Martin, Florence – Performance Improvement, 2012
Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…
Descriptors: Focus Groups, Internet, Usability, Web Sites
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Matthews, J. Greg – Public Services Quarterly, 2009
It is easy to lament the shortcomings of traditional online public access catalogs (OPACs) in the Google Age. Users cannot, for example, usually input a snippet of a long-forgotten pop song's chorus into an online library catalog and almost instantly retrieve a relevant result along with hundreds of other options. On the other hand, should OPACs…
Descriptors: Online Catalogs, Literature Reviews, Computer Software Evaluation, Computer Software Reviews
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Dougan, Kirstin; Fulton, Camilla – Journal of Web Librarianship, 2009
Library Web sites must compete against easy-to-use sites, such as Google Scholar, Google Books, and Wikipedia, for students' time and attention. Library Web sites must therefore be designed with aesthetics and user perceptions at the forefront. The Music and Performing Arts Library at Urbana-Champaign's Web site was overcrowded and in much need of…
Descriptors: Web Sites, Academic Libraries, Computer Software Evaluation, Computer System Design
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Cheon, Jongpil; Grant, Michael M. – Journal of Interactive Learning Research, 2009
The purpose of this study was to examine the effectiveness of three different interface types on Web-based instruction: a text-based interface, a graphical interface and a metaphorical interface. In order to determine differences among three interface groups, we compared learning performance, cognitive load, usability, and appeal with various data…
Descriptors: Undergraduate Students, Web Based Instruction, Computer Assisted Instruction, Computer Interfaces
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John, Nigel W. – Computers and Education, 2007
This paper provides a survey of medical applications that make use of Web3D technologies, covering the period from 1995 to 2005. We assess the impact that Web3D has made on medical education and training during this time and highlight current and future trends. The applications identified are categorized into: general education tools; tools for…
Descriptors: Medical Education, General Education, Computer Software Evaluation, Educational Technology