Adaptation to customer needs is a key component of competitiveness in any service industry. In online HE (higher education), which is increasingly worldwide, this adaptation must include consideration of learning styles. Most research shows that learning style has little impact on learning outcomes in online education. Nevertheless, students with…

This paper discusses modalities of meaningful use of multimedia sources in Computer Supported Collaborative Learning (CSCL) theory and the design of CSCL software tools. A discussion about main similarities and differences between the concepts of networking, coordination, cooperation, and collaboration is presented at the beginning. These concepts…