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Cundiff, Jacob; McCallum, Taylor; Rich, Andrew; Truax, Michael; Ward, Tamara; Havelka, Douglas – Journal of Information Systems Education, 2015
The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…
Descriptors: Case Studies, Information Systems, Database Management Systems, Online Vendors
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Snider, Jean; Martin, Florence – Performance Improvement, 2012
Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…
Descriptors: Focus Groups, Internet, Usability, Web Sites
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Gueguen, Gretchen – Journal of Archival Organization, 2010
Many organizations have evolved since their early attempts to mount digital exhibits on the Web and are experimenting with ways to increase the scale of their digitized collections by utilizing archival finding aid description rather than resource-intensive collections and exhibits. This article examines usability research to predict how such…
Descriptors: Folk Culture, Electronic Libraries, Exhibits, Internet
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Wills, Gary B.; Bailey, Christopher P.; Davis, Hugh C.; Gilbert, Lester; Howard, Yvonne; Jeyes, Steve; Millard, David E.; Price, Joseph; Sclater, Niall; Sherratt, Robert; Tulloch, Iain; Young, Rowin – Assessment & Evaluation in Higher Education, 2009
This article reports on the e-Framework Reference Model for Assessment (FREMA) project that aimed at creating a reference model for the assessment domain: a guide to what resources (standards, projects, people, organisations, software, services and use cases) exist for the domain, aimed at helping strategists understand the state of e-learning…
Descriptors: Concept Mapping, Topology, Courseware, Electronic Learning
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Dougan, Kirstin; Fulton, Camilla – Journal of Web Librarianship, 2009
Library Web sites must compete against easy-to-use sites, such as Google Scholar, Google Books, and Wikipedia, for students' time and attention. Library Web sites must therefore be designed with aesthetics and user perceptions at the forefront. The Music and Performing Arts Library at Urbana-Champaign's Web site was overcrowded and in much need of…
Descriptors: Web Sites, Academic Libraries, Computer Software Evaluation, Computer System Design
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Cheon, Jongpil; Grant, Michael M. – Journal of Interactive Learning Research, 2009
The purpose of this study was to examine the effectiveness of three different interface types on Web-based instruction: a text-based interface, a graphical interface and a metaphorical interface. In order to determine differences among three interface groups, we compared learning performance, cognitive load, usability, and appeal with various data…
Descriptors: Undergraduate Students, Web Based Instruction, Computer Assisted Instruction, Computer Interfaces
Ross, John Minor – Performance Improvement Quarterly, 1996
Proposes that object-oriented (OO) analysis, design, and programming methods, currently having a major impact on computing, will play an increasing role in shaping the paradigms of performance technology--particularly in instructional design (ID). Ties this crossover of OO from computing to ID to design trends and ongoing research in ID. (AEF)
Descriptors: Computer Software Development, Computer System Design, Educational Research, Educational Technology