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Direct linkvan Schaik, Paul; Barker, Philip; Famakinwa, Oladeji – Journal of Interactive Learning Research, 2007
Electronic performance support system (EPSS) technology provides a powerful mechanism for helping end-users operate complex systems. This article describes and discusses some research we have undertaken to explore their potential within academic library systems. Based on a needs analysis, an EPSS for supporting library users was designed and…
Descriptors: Experimental Groups, Control Groups, Academic Libraries, Library Services
