There is good reason to look at energy and sustainability as "the" capital investment--savings that can be achieved through energy conservation and other sustainability measures can help offset increasing deferred maintenance and capital renewal costs. The APPA Energy and Sustainability Assessment Tool (ESAT) provides a dynamic database…

Basic measurements and applications of six selected general but critical operational performance-based indicators--effectiveness, efficiency, productivity, profitability, return on investment, and benefit-cost ratio--are presented. With each measurement, goals and potential impact are explored. Errors, risks, limitations to measurements, and a…

Provides a practitioner's overview of the processes, models, and lessons learned from a successful application of Level Three training evaluation theory, tools, and principles. Focuses on the development and implementation of a program for a fast track, cost-effective evaluation that balances organizational needs, regulatory requirements, and…

Discusses current views on problem solving in the workplace, and identifies five areas for consideration: (1) knowledge representation; (2) verbally teaching strategy components of the skill--versus the learner acquiring it inductively through practice; (3) the principles of teaching procedures; (4) how to construct simulations; and (5) weighing…

American Colleges and Universities are continuously challenged to increase access to higher education, improve the quality of student learning, and control or reduce the rising cost of instruction. These challenges are interrelated. As tuition costs continue to rise, access is curtailed. When high failure rates prevent students from successfully…