Much of the literature in library leadership and management focuses on strategies and practices based on discrete attributes and sweeping human behaviors intended to improve operational effectiveness. This paper challenges the reader to build a mindset for leadership that reflects the real world, where leaders and managers work within parameters…

Introduction: This paper discusses an "information in context" design project at Auraria Library in Denver, Colorado which aims to collaboratively create organizational structures and communication systems with and for library employees. Method: This action research project is founded within shared leadership, informed learning and…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

Designed to assist with the management of e-resources, electronic resource management (ERM) systems are time- and fund-consuming to purchase and maintain. Questions of system compatibility, data population, and workflow design/redesign can be difficult to answer; sometimes those answers are not what we'd prefer to hear. The two primary functions…

Discusses a framework for identifying organizational processes or models within the context of the organization's decision-making processes. Five organizational models appropriate to academic libraries are presented: rational, political bargaining, garbage can, bureaucratic, and participatory. Guidelines for managers include how to distinguish…

Price (cost) analysis provides the library manager with valuable data for decision making and developing marketing strategies. This article examines program budget, cost-finding methodologies that influence demand, the impact of technology, and budget presentation. (Author/AEF)

Provides background and context for the issue of outsourcing. Illustrates the practice as it exists in libraries. Offers a model for analyzing outsourcing alternatives and a scenario for testing the model, and suggests alternate approaches for management. (Contains 52 references.) (AEF)

Discussion of the need for automated library systems to provide management information to aid in decision making focuses on the automatic generation of reports. Examples of management information generated in collection development, acquisitions and serials, cataloging, online catalogs and circulation are described as well as possible uses of this…

By examining organizational objectives, the choices librarians make about marketing and customer focus become clearer. Ideas from social marketing reveal that adopting a customer orientation toward marketing may not be right for some libraries. (AEF)

Explores what the library profession can learn from indigenous peoples. Highlights include cooperation, decision making, improving management, using workplace stories to provide reinforcement for success, generosity in service principles, patience, developing information networks, and diversity. (AEF)

Focuses the issue of outsourcing cataloging in academic and special libraries. Examines the goal of outsourcing to increase production at reduced costs; a case of outsourcing at Wright State University of Ohio; confidentiality issues of outsourcing by law firms and other corporations; contracts; debates on "whether" and "what"…

Identifies some of the significant changes underway within and outside libraries and analyzes their potential impact on research libraries. Explores issues important to serials managers. Discusses strategies for data gathering to support management decisions and outlines unresolved questions that await future developments or require additional…

This is a collection of six papers on critical issues in library management presented at the annual Allerton Park Conference (35th, October 24-26, 1993) sponsored by the University of Illinois at Urbana-Champaign, Graduate School of Library and Information Science. The first paper, "Learning about Leadership: What Works in Modern Organizations"…

Describes research at Leicester Polytechnic Institute (UK) which examined possible applications of decision support system tools in libraries; in particular, this research explored the role of decision support systems in relation to the development of resources allocation modelling. (five references) (MAB)

While it may seem redundant to be considering the library as a humanistic workplace, since most libraries are probably at the upper end of the quality of workplace life, there is always some room for improvement, making the topic worthy of exploration. The most important consideration in a humanistic workplace is how people are treated. There is a…