The consumer of a service is of primary importance when defining groups most concerned with program impact. Program effectiveness for the consumer may be increased through the use of certain guiding principles based on the extension of existing quality assurance and program evaluation methodologies. (Author/RL)

The Rural Intervention Project was intended to reduce status offenses and delinquent behavior by youths and to increase the opportunities for positive youth involvement by providing problem solving services to the youth and families of rural Pima County, Arizona. Begun by Portable Practical Educational Preparation, Inc. in 1978 and operating on a…