Discusses a collaborative approach to evaluating professional training methods. Describes 4 objectives and 10 steps for "evaluating evaluation" that include identifying the training and evaluation goal, forming an evaluation team, designing the evaluation, developing the methods, collecting data, interpreting findings, and reporting results. (AEF)

The purpose of this publication on agency training evaluation practices is to share approaches used by federal agencies to assess needs and measure training effectiveness. Emphasis is placed on the process of evaluation. Names of the agencies and highlights of the examples used by each follow: (1) Plant Protection and Quarantine (Department of…

This paper describes two methodologies designed to address deficiencies in training literature, i.e., procedures which empirically evaluate the content validity of training programs, and strategies linking training programs to needs reassessment and program redesign. In section 1, a methodology for establishing the job relatedness of a police…

The purpose of this document is to share various approaches used by federal agencies to assess needs and measure training effectiveness. The emphasis in the descriptions is on the evaluation process rather than on the results. One program was evaluated by employing return-on-investment (ROI) data and using volunteer line personnel who conducted…

Seven papers are presented that demonstrate new directions and practices in the evaluation of training programs. Different perspectives and approaches are represented, but in each case the evaluation described has been successful in making trainers more effective and accountable. (SLD)

The process of conducting a task analysis is one of determining exactly and in greatest detail what people do when they perform a certain job, or what they need to know when they enter a certain course of study. A task analysis is sometimes, but not always, preceded by a needs assessment to identify discrepancies between training or educational…

Describes a method to elicit data about the results of a personnel training program so that quality improvements can be made by having trainees' supervisors evaluate the training impact on the job. Also describes cases in different organizations where this approach was used to determine program weaknesses and strengths. (MF)

The return on investment (ROI) obtained by enterprises that invest in training was examined through case studies of seven Australian work organizations. The case study organizations included a government-owned transportation company, a privately owned company, a major nongovernmental charitable organization, a publicly listed corporation, and two…