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A Recap of the 2011 ISPI University Case Study Competition
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Hicks, Karen; Blake, Anne – Performance Improvement, 2012
In early 2011, the International Society for Performance Improvement (ISPI) invited three universities--University of North Carolina, Charlotte; Purdue University; and Wayne State University--to participate in the third annual University Human Performance Technology (HPT) Case Study Competition. Each university put together a team of three or four…
Descriptors: Graduate Students, Competition, Program Effectiveness, Performance Technology
Streamlining Administrative Procedures at the Defense Language Institute: The Strategic Impact Model in Action
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Oded, Yaniv; Su, Bude – Performance Improvement Quarterly, 2010
Performance at the Defense Language Institute was examined through the prism of human performance technology and the strategic impact model. This examination revealed performance deficiencies in the administrative realm that required mainly a noninstructional intervention. A systematic analysis showed that digitizing administrative procedures…
Descriptors: Performance Technology, Models, Intervention, Employees
Building Quality Improvement Systems: Lessons from Three Emerging Efforts in the Youth-Serving Sector
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Wilson-Ahlstrom, Alicia; Yohalem, Nicole – Forum for Youth Investment, 2007
Quality is fast becoming a policy priority in states and localities around the country. As a result, formal and informal networks of youth organizations are seeking and developing strategies to help them assess and improve performance. This report takes a close look at efforts underway in three networks and provides a preliminary framework for…
Descriptors: Youth Programs, Improvement Programs, Change Strategies, Strategic Planning