Many organizations have evolved since their early attempts to mount digital exhibits on the Web and are experimenting with ways to increase the scale of their digitized collections by utilizing archival finding aid description rather than resource-intensive collections and exhibits. This article examines usability research to predict how such…

Presents an overview of the ways in which user/system interaction in interactive information-retrieval (IR) systems has been treated in IR research and practice over the years. Describes the characteristics of a number of IR systems, as well as proposals for IR systems, in light of challenges set for by John Bennett in 1971. Contains 82…

This discussion of the design of user-initiated help systems in computers focuses on the information that users actively seek to help them with their tasks, with emphasis on how to help users ask the questions that will bridge the gap between the initial internal (mental) form of the query and their information need as expressed by the system.…

Outlines the advantages of digital documents for scholars and offers considerations for designing systems for storing and retrieving digital information products. Discusses conventional and electronic storage and retrieval; network costs; digital storage; search strategies; acquisition prices; and digital initiatives. (AEF)

Proposes a user-centered framework for intranet design based on an understanding of people, their typical problems, information behaviors, and situated contexts. Argues that by adopting such an approach, intranets can be designed which facilitate organizational information access and use. (Author/AEF)

An important part of reference services is the quality of print and electronic resources; information needs and behaviors of humanists must be considered as tools are designed for the humanities. Reviews studies of the research habits of humanists; discusses work habits, library use, design of access and indexing systems, and electronic resources.…

Describes The Gateway, a computerized library system for undergraduate students that integrates access to multiple sources of information and provides embedded training on their use. A discussion of the general interface design principles is followed by the results of a preliminary evaluative study. Numerous sample screens illustrate the text. (13…