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Kaplan, Ira T.; Greenbaum, Howard H. – 1988
Three instruments designed to evaluate the performance of work groups in organizations were analyzed with reference to a recently developed comprehensive model of the group problem solving process. Although each instrument measured nine or ten dimensions of group behavior, none of them measured more than seven of the 16 categories of variables…
Descriptors: Communication Research, Group Experience, Group Membership, Interaction Process Analysis