A Victoria University of Technology (Australia) project designed to harness the interdisciplinary and collegial culture of the institution to implement Total Quality Management principles is reported. The successful project stressed the value of culture binding through transformative processes in quality improvement. (Author/MSE)

This article aims to study the design and the organization of auditing systems to develop environmental or quality assurance schemes at the farm level and the role that extension services could play in these processes. It starts by discussing the issue of combining auditing and advisory activities and developing auditing competences. Empirical…

A problem that exists in business and industrial training in particular, and in adult education in general, is that program evaluation is treated as an add-on activity, usually performed only at the request of someone outside the training organization. The relevant knowledge in two separate fields, quality improvement and innovation diffusion, can…

Relevance of the intersection of sociology, statistics, and public policy to the study of quality control in three family assistance programs--food stamps, Aid to Families with Dependent Children (AFDC), and Medicaid--is reviewed using a study by the National Academy of Sciences of methods for improving quality control systems. (SLD)

The Veterans' Administration new Primary Ambulatory Care and Education (PACE) program at the Sepulveda (California) VA Medical Center, departs from traditional VA medical education models by shifting focus of care from inpatient to outpatient settings. The program uses an interdisciplinary team approach and stresses managed primary care. Aspects…