The University of Manchester Library (UML) is embarking on an ambitious new strategy that aims to align the library more closely to the work of the University--to contribute to the University's strategic success. This article describes elements of the strategy development and content, focusing on methods used; how the service has worked…

This article presents the narrative accounts of the beginnings of digital library programs in five European national libraries: Biblioteca nacional de Portugal, Bibliotheque nationale de France, Die Deutsche Bibliothek, the National Library of Scotland, and the British Library. Based on interviews with policy makers and developers of digital…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

When resources are scarce, libraries have three basic options, which can be conducted in combination or separately, to bring them into balance: Seek additional funds, reduce expenses, and identify more efficient modes of operation. The authors explore whether, and if so how, the factors that consume or contribute resources--and the tradeoffs…

The authors have been involved in the design and delivery of several LIS training and education programs in Vietnam in recent years. This activity has led them to become aware of library developments and initiatives taking place within Vietnam, and of issues that will affect future development of the library and information industry. Some of these…

This report presents recommendations for the upgrading of higher education information resources in Papua New Guinea (PNG) according to acceptable norms, effective sharing of resources through phased introduction of automation and networking, and the creation of a database of information resources. The report was based on a survey of 41 PNG…

Even though endorsements of written collection development policies abound in the professional literature, many academic libraries do not have them in place. Interviews with several Louisiana librarians reveal possible reasons for that disparity. Instead of spending time devising policies that quickly become inflexible and outdated, bibliographers…

Based on interviews with 29 librarians at a midwestern research university, this publication serves as a benchmark for what it is like to work as an academic librarian in a U.S. research university in the mid-1990's and considers changes occurring within the wider field of librarianship. Chapter 1 begins with a broad overview of the concept and…

The African American church has a long history of service to its community. The church in African American life has always served as a source of support, learning, information, and improvement for its members and the community it serves. This project directed its resources and energies toward developing meaningful and effective strategies for…