This paper reports on a program at the National Institutes of Health (NIH) Library that was instituted to train library technicians to work at the Information Desk as Reference Assistants; the objectives of the program were to train library technicians to become reference assistants, to free up librarians' time for new work assignments, and to…

The pro-active telephone-tutored delivery mode developed by the Southern Alberta Institute of Technology's Rural Library Training Project provides a model for increasing the completion rate of traditional correspondence courses, relieving the isolation factor associated with correspondence, and providing pacing while still allowing flexibility for…

By assessing the competencies needed by a particular firm, an instructional package can be developed which will satisfy the training needs of the organization. Communication, control, and leadership competencies should be identified. Training programs should be designed for specific industries, since not all industries attach equal importance to…

This paper presents an evaluation of Army job training development and testing practices, with a focus on Advanced Individual Testing. Information comes from intensive interviews with school instructors and from observations in the schools. Results indicate that some aspects of the Instructional Systems Development (ISD) model have been…