In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…

Drawing on the author's experience as an information professional for individuals with disabilities, this article discusses the challenges faced by both library users and staff in obtaining and providing information to this community. It poses four questions: Where do individuals with disabilities fit into diversity studies? Do individuals with…

Subscription agents have had to reinvent themselves over the past 15 years as the numbers of print subscriptions have dramatically dwindled. Many libraries have chosen to bypass the subscription agent and its extra fees in favor of dealing directly with the publisher for e-journal and e-journal package procurement and management. Especially in…

Last year, OCLC Research and the UK's Research Information Network (RIN) undertook a pair of parallel studies in the US and the UK on the theme of research support services in universities (Kroll and Forsman 2010; CIBER 2010). In the US, the library and scholarly information consultancy Kroll Research Associates was commissioned, and in the UK the…

This paper attempts to find if there is any connection between the marketing attitudes and behaviour of librarians in thirty-three different libraries of Finland. Based on market-oriented behaviour, three kinds of libraries were found: "strong," "medium" and "weak." The findings indicate a positive relation between…

While this Report is presented to the Library of Congress, it situates recommendations to the Library in the broader context of the environment in which the Library does and could function. Thus, the Report discusses and makes recommendations not only to the Library, but also to other current and potential participants in this environment. The…

Defines intrapreneurship as the actions or attitudes of the internal entrepreneur; describes examples of corporate encouragement of innovation among large organizations in both the public and private sectors; and discusses how the notion of intrapreneurship could work in libraries. (28 references) (CLB)

Often when total quality management (TQM) does not live up to expectations, that failure is a sign that implementation of TQM was simply fashionable "management hype" or "window dressing" without strong organizational underpinnings. TQM can have staying power when it is backed up by leadership basics of training people…

As technical compatibility standards have become critical in business and industrial computing, educational software interoperability is rapidly becoming an issue for users and developers of educational information systems. New interoperability initiatives are under way in library automation, higher education information services, and K-12…

It has long been commonplace in reading studies to say that despite the efforts of authors, publishers, censors, and others to restrict access to print culture, readers evade those restrictions and exert control over their reading. This control can take many forms, from obtaining banned books to interpretive practices that subvert intended…

The challenges of administering an overseas management education project over a sixteen year period are recounted. When the host country is a former communist state and now a full member of the EU, the challenges are ever present from all who may be regarded as stakeholders. Federal Canadian funding enabled the creation of a local infrastructure,…

The first portion of this report describes a study of the relationship between inservice training requirements and training programs currently offered in the field of librarianship, information, and documentation in the Federal Republic of Germany and West Berlin. Data on inservice needs were mainly gathered from a study on training requirements…

Discusses the implications of the demographic and geographic situation of libraries in Canada for library unionization. Insight is also provided into issues directly related to library management and library unions, including five factors which cause distrust and dissatisfaction. (CHC)

Discusses the history of Finnish library work and the growing role of libraries; general features of Finnish public libraries (location, number of patrons, financing of libraries, personnel, acquisitions); organization of the libray system; and reformation of the state subsidy system and the public libraries act. (CT)