Reviews selected research studies with practical application to university library service models and offers suggestions for a research agenda supporting the advancement of strategic services. Discusses information-seeking behavior; user education, information literacy, and learning technologies; scholarly communication and the digital library;…

This assessment of ten existing academic library instruction programs in the United States and Canada investigates administrative and staff support, instructional methods, and program impact as an aid to writing a guide to academic library instruction programs. A representative sample of ten library instruction programs was selected on the basis…