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Butcher, Karyle – 1995
Scarce resources, changing customer expectation, and the changing role of top management are all factors that have contributed to the implementation of total quality management (TQM) in libraries. Instructional articles, conferences, and videos can alleviate some concerns of cost and time commitment. Many libraries already practice some of the…
Descriptors: Academic Libraries, Cost Effectiveness, Higher Education, Library Administration
Jenda, Claudine Arnold – Library Administration & Management, 1994
Examines factors that have necessitated a review of traditional library organization structure and describes a study that examined the new subject-centered organizational structure of the University of Botswana Library. Positive and negative aspects of the new organization are discussed, and a study of subject librarians' time management is…
Descriptors: Academic Libraries, Costs, Foreign Countries, Higher Education