Discussion of the need for automated library systems to provide management information to aid in decision making focuses on the automatic generation of reports. Examples of management information generated in collection development, acquisitions and serials, cataloging, online catalogs and circulation are described as well as possible uses of this…

Papers on two projects are presented that deal with the effective use of volunteers in rural public libraries. The first paper on simplifying manual circulation techniques, explains a circulation system that volunteers in a rural library can use easily and efficiently. Setting only four due dates a month and filing all materials alphabetically in…

A study commissioned by the Milwaukee Federated Library System identified problems and proposed organizational strategies towards their solution. A manifest problem with research and reference service cost allocations led to Milwaukee County's withholding of funds, while latent problems were identified in the interlibrary book circulation system.…

The quality and success of library services to users at the City of Brampton Public Library and Art Gallery, Ontario, Canada, were investigated through a series of questionnaires, statistical data analyses, and comparisons with past use studies of this and other public libraries. The study utilized the operational methodology outlined by Altman in…

This discussion of ways to solve the problem of overdue library materials reviews three pertinent articles from the library literature, several studies of the Oklahoma City Metropolitan Library system, and a 1985 study at a southwestern public library. Attempted solutions are cited, including fines, overdue notices, retrieval methods such as the…

Provides a description and assessment of the merger of the government publications division and the maps division at the San Diego State University (California) library that was necessitated by budgetary constraints. The impact on patrons is discussed, including reference assistance, arrangement of materials, reference and circulation policies,…

This self-study of the Ezra Lehman Library at Shippensburg State College presents the analyses and recommendations of two library task forces--one on organization, communication, goals and objectives, and one on user relations. The responsibility of the first group was to develop implementable recommendations for necessary or desirable changes in…