Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

Surveys the history of Indian immigration to the United States and the development of Indian collections in academic, public, and special libraries. Library services to Indian populations are discussed, with descriptions of specific collections, and suggestions are given to improve services and collections. (SLD)

Explores mutual advantages for information literacy through public and school library partnerships. Highlights include different goals for the same audience, a shift in services and roles, exemplary national programs, and possibilities of joint collection development. Demonstrates the needs and actions to stimulate the opportunity for adolescents…

Shows how a well-respected collection development tool contains ideological frames, using the "Public Library Catalog" (PLC) as an example. Evaluation by library science graduate students indicate that the PLC makes recommendations that have an imbalance of perspectives, overemphasize a particular facet or theory within a field, lack authority,…

This paper is a call for academic and public libraries to contemplate their role in meeting the Acquired Immune Deficiency Syndrome (AIDS) information needs of their patrons. Librarians are urged to consider the potential negative consequences of neglecting to provide up-to-date and representative collections of AIDS materials. It is suggested…

This report assesses the current stage of program development in the branch libraries of the Saint Lucia Public Library and Information System (PLIS), based on data collected during September-December 1997 using a branch library questionnaire, site visits, and informal surveys of library users. The vision and philosophical statements used to frame…

Discusses ways in which academic and public librarians can provide help with multicultural and international topics in spite of unhelpful subject headings and weak collections, including an awareness of cultural bias; collection policies to support diversity; relearning the collections and access strategies; and restructuring reference searches.…

This plan meets the requirements of the Library Services and Construction Act (LSCA) but is also designed to help identify the needs and problems of libraries in the state of Nevada and to determine the possibilities of meeting those needs. It is intended to provide a broad framework for statewide planning activities. There are currently 24 public…

This publication was created to provide guidance to public service librarians, administrators and library directors on how to improve service to African Americans throughout California, promoting literacy, and providing materials by and about African Americans for the entire library community. One of the first issues the task force identified was…

Reviews earlier predictions about technological change in libraries, finds that providing equal access to information remains the library's mission, and forecasts the future. Topics include ownership versus access, electronic resources, information infrastructure, users, levels of service fees, circulation, librarians as "information…

This paper presents an annotated bibliography of 69 articles published in the 1990s that examine the impact of technology on reference service in public, school, and academic libraries. The paper is organized in the following seven parts, each dealing with a different type of application of technology: (1) "General Change Caused by…

Geographic Information Systems (GIS) integrate computer hardware, software, data, and the human mind to bring new perspectives to creative problem solving. The power of GIS is in adding a graphic, spatial dimension to problem solving. Still an emerging technology for most libraries, GIS can be expensive, entails a steep learning curve, and…

The 16 articles in this issue focus on planning for future trends in public library administration. Topics discussed include leadership qualities; administrator education; collective bargaining; funding and budgeting; governance; user fees; collection management; community involvement and support; special population groups; services to educational…

The African American church has a long history of service to its community. The church in African American life has always served as a source of support, learning, information, and improvement for its members and the community it serves. This project directed its resources and energies toward developing meaningful and effective strategies for…